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Complaint to the Local Ombudsman
Anyone who has suffered injustice because of maladministration by an authority in connection with an LDD can ask for the matter to be investigated by the Local Ombudsman
Investigation cannot cover matters about which the aggrieved could have/had remedied by way of proceedings in any court of law (unless else LO satisfied that in particular circumstances unreasonable to expect the aggrieved person to use the alternative remedy)
Complaint within 12 months of maladministration